Visit to Kent Newspaper

Visit to Kent Newspaper

Nettel Group Chairman of the Board Mehmet Refik Selik, Corporate Communications Director Bahar Erkan Visited Kent Newspaper.

Nettel Chairman Mehmet Refik Selik said, "We have been at the service of the public for 25 years. We work customer-oriented with many of our stores." Operating in the telecommunications, technology and communication sectors, Nettech is growing day by day. Stating that they serve the public by doing good work in the field of retailing with the concept of Nettech Store+Service, Mehmet Refik Selik said that they are progressing with the franchise system in the field of retailing. Stating that fast service is available, Selik said, "We offer battery or screen replacement service within an hour. We try to provide fast service as much as possible. Our people who follow digital media demand to have a phone as soon as possible. We are trying to meet their demands."

COMPETITIVE PRICES

Stating that the institution seems expensive at first, Selik said, “At first glance, citizens are also expensive.

perception is formed. But when they enter, they see that it is cheaper than other technology stores. Then he is satisfied and shares us on social media. Make sure our prices are affordable

we showed. We provide services at competitive prices. "It is recommended and it spreads by word of mouth."

spoke

FRANCHISING REQUEST

Stating that they carry out serious analysis during the sales process, Mehmet Refik and Selik said, "We give an ID to the entire sales process. Thus, we monitor it. We keep a very serious analysis after sales. We have received positive feedback so far. We are receiving franchising requests. We do not give franchising to just anyone. 75 percent of all our stores are our own products. The remaining 25 percent are original products."

HIGH SERVICE QUALITY

Pointing out that life is increasingly turning to mobile, Mayor Selik said, "Compared to Europe, Turkey has a younger population. It also consumes the best. We also have a store in Cologne, Germany. We are always concerned about keeping the service quality high." Providing information about the number of phone repairs, Selik concluded his words as follows: "On average, we repair between 1000 and 1200 phones per day. We currently have 10 stores. 6 of them belong to us and 4 are franchises. 2 of these stores are outside the city."

Source: https://kentgazetesi.com/hizmet-kalitemizi-yuksek-tutuyor-172956