NETTEL GROUP BECAME A MEMBER OF KALDER

Nettel Group Chairman of the Board of Directors Mehmet Refik Selik and Corporate Communications Director Bahar Erkan visited KalDer Bursa Branch. During the visit; KalDer Bursa Branch President Emin Direkçi presented the Nettel Group membership certificate.

During the visit at Kalder House, mobile technologies and the EFQM model were brought to the agenda. Emphasizing that they broke new ground in Turkey with the Nettech Store+Service store concept, M. Refik Selik pointed out that they are a leading company in the field of mobile accessory technologies and merchandising.

OUR LOCAL BRANDS MEET INTERNATIONAL STANDARDS

Providing information about mobile technologies and stating that they have been serving in the field of mobile phone accessories and technical services for a quarter of a century, Selik said; He emphasized the issue of quality. Selik said, "We prioritize the protection of quality, environment and human health in production. We make sure that the products do not contain carcinogenic and toxic substances, are environmentally friendly, can be recycled or destroyed without damaging the environment. We attach importance to international standards in the field of mobile phone and tablet accessories with our Nettech and Helt brands, the production and designs of which are our own. In the quality journey of all our brands, we offer our products to our customers in European Standards with the CE "Conformite European" certificate. With trademark registration. "We also have RoHS, TOBB Global, TSE HYB certificates," he said.

CUSTOMER SATISFACTION IS IMPORTANT

Pointing out that they attach importance to customer satisfaction and that the service quality should be good, M. Refik Selik said that they change the screen and battery in 1 hour with the Quick Service approach in Nettech Store+Service Stores. Selik stated that they track the transactions made with the CRM system and constantly improve the service quality by taking customer feedback into account.

Nettech, the merchandising and e-commerce area of ​​​​Nettel Group, which operates in the fields of production, wholesale, e-commerce and merchandising, continues its activities with continuous improvements and is preparing to add the device tracking system service to the digital platform www.nettechstore.com with system improvements. It also aims to expand its service network with Nettech Store+Service stores through the franchise system.

47,000 PRODUCT TYPES

Nettech, which offers 47,000 product types to its customers with cases, power banks, chargers, audio, music, cables, memory products, screen protectors, environmental sciences, spare parts, phone and tablet accessories, smart watches and technological products, is preparing to add trendy products in different technologies with its P&D (Product Development).