Visit to İnegöl Mayor Alper Taban

Nettel Group Chairman of the Board of Directors Mehmet Refik Selik visited İnegöl Mayor Alper Taban. During the visit, where E-Transformation was put on the agenda, investments to be made in İnegöl were discussed.

M. Refik Selik, Chairman of the Board of Directors of Nettel Group, which represents Bursa with its local brands in the global market with its new generation products in mobile technologies, and Corporate Communications Director Bahar Erkan, visited İnegöl Mayor Alper Taban in his office, and the issue of digital transformation was put on the agenda. Emphasizing the importance of Bursa being one of the first municipalities to implement e-municipality by providing a more effective working environment with an electronic document management system in digital transformation, Selik said, "The rapid development of cities, the ability of local brands to compete in the world by opening the way for investors, is only possible if institutions get rid of the structure applied with classical methods and switch to e-transformation."

E-Service Service

Stating that the world has turned into a small town with E-Transformation and that the importance of mobile technologies in our lives will increase day by day, Selik said that providing transactions and services through digital platforms will be a great gain. Selik said, "All transactions such as transactions with government institutions, shopping preferences, etc. are carried out through mobile devices. With the increase in digital transformation, mobile use will become more widespread. At this point, we decided to invest especially in the districts of Bursa to meet the needs of consumers. We plan to respond to the needs of consumers through a single digital system by applying the e-transformation applications we carry out within the company to our Nettech Store+Service Franchise stores, which is a first in "When they leave their mobile devices to the service, they receive many services such as screen and battery replacement within 1 hour with fast service, while we enable them to follow the stages of their device with the Device Tracking System on the www.nettechstore.com website," he said.

Happy Consumer with CRM System

Emphasizing that the use of mobile devices is quite common in İnegöl, which has a population of approximately 300 thousand, and that the use of new generation mobile technology will increase in the coming period and there will be a greater need for service, Selik pointed out that they have made a difference in meeting consumer needs by combining mobile accessories and fast technical service. Underlining that they make production and improve service quality in line with consumer needs and suggestions by analyzing the requests, suggestions and complaints from consumers with the CRM system they established, Selik said, "We carry out R&D and P&D activities in the production of Helt and Nettech mobile technological products with consumer feedback. Their products in the field of mobile accessories, spare parts and wearable technology have CE certificates at international standards. The issue of quality is important to us. We want to expand our investment here to offer this quality to our consumers in İnegöl." he said

Expressing his satisfaction with the visit, İnegöl Mayor Alper Taban gave information about e-transformation in the municipality.